Knowledgebase
Long-form guides to every part of VoxaLink. The Tenant User Guide is live; the rest are being written in the open. We'll mark each one ready when it's actually ready.
01
Tenant User Guide
LiveEverything the portal does, in plain language. Every page, every control. Written for normal portal users, not engineers.
- Shell and navigation
- Home dashboard
- Directory
- Phone numbers
- Call flow
- Call Analytics
- Settings
- Admin
- Status
- Common patterns
- Glossary
- Troubleshooting
02
Mobile App Guide
In progressThe iOS and Android apps — calls on the go, voicemail, presence, message threads, and contact sync.
- Installing the app
- Signing in
- Making and taking calls
- Voicemail
- Notifications & DND
- Contact sync
03
Voice Agents — Portal User Guide
In progressDesigning AI voice agents in the visual builder — nodes, prompts, fallback paths, evaluation.
- Concepts
- Building your first agent
- Nodes reference
- Prompt design
- Testing & evaluation
- Deploying live
04
API Reference
In progressREST endpoints, webhooks, authentication, and rate limits. Generated from the live OpenAPI spec.
- Authentication
- Accounts
- Calls
- Recordings
- Webhooks
- Errors
05
Release Notes
In progressWhat changed in each release — fixes, new features, breaking changes, deprecations.